PlannexYour data
Delete your account
Revision of 8 September 2026
You can delete your PlannexPro account at any time, along with the data tied to it.
How to delete it
In the app. Open the account page and tap “Delete account”.
By email. Send a request to privacy@plannexpro.app. Include the email address of the account — without it we cannot find your account.
So that nobody deletes someone else’s account, we may ask you to confirm that the account is yours.
What gets deleted
Your account and the data tied to it: email address, user identifier, sign-in details, session tokens, synchronised settings, subscription details and connected integrations.
Only records the Operator must keep by law are retained — accounting records of purchases, for example. They are blocked from use for any other purpose until the mandatory retention period ends.
Calendar events live in the Android system calendar and with the calendar provider you chose — Google, Microsoft Exchange or CalDAV. Deleting your PlannexPro account does not touch them: you manage them in that calendar account.
How long it takes
The request is carried out without undue delay, normally within 30 days of confirmation. Data in backups is removed as backups rotate on schedule, within 30 days.
Questions
Write to privacy@plannexpro.app. More about how data is handled is in the Privacy Policy.